Safe Embrace (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, and protected when you use this website.

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1. What information we collect

We may collect the following information when you use the website:

-Your name (if provided)

=Your email address

-Written submissions you choose to share

-Payment information (processed securely by third-party payment providers)

-Basic technical data (such as browser type or device, via cookies)

-We do not collect sensitive medical or health data.

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2. How your information is used

Your information is used only to:

-Provide the reflective writing service you request

-Send your written response by email

-Process payments and subscriptions

-Communicate essential service-related information

-Improve the website and user experience

-We do not sell, rent, or share your personal data for marketing purposes.

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3. Reflective submissions

Written submissions are treated as private and confidential.
They are accessed only for the purpose of providing a reflective response.

Submissions are not used for research, publication, or marketing.

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4. Legal basis for processing (UK GDPR)

Under UK GDPR, we process your data based on:

Consent — when you voluntarily submit information

Contract — to provide the service you pay for

Legitimate interest — to operate and improve the website safely.

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5. Payments

Payments are handled securely by third-party providers (such as Stripe or PayPal).
Safe Embrace does not store your card or banking details.

Each payment provider has its own privacy policy.

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6. Data storage and security

We take reasonable steps to protect your data, including:

-Secure website hosting

-Restricted access to submissions

-Secure email delivery

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7. How long we keep your data

We retain personal data only for as long as necessary to:

-Provide the service

-Meet legal or accounting requirements

-Resolve disputes if needed

-You may request deletion of your data at any time (see Section 9).

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8. Cookies

This website may use cookies to:

-Ensure the site functions correctly

-Understand how visitors use the site

-You can manage or disable cookies through your browser settings.

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9. Your rights (UK & EU users)

You have the right to:

-Access your personal data

-Request correction or deletion

-Withdraw consent

-Request data portability

-Object to certain processing

-To exercise your rights, contact us using the details below.

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10. International users

This website is accessible worldwide.
By using the site, you consent to your data being processed in accordance with this Privacy Policy, regardless of your location.

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11. Age restriction

This service is intended for users aged 18 and over.
We do not knowingly collect data from minors.

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12. Contact

If you have questions about this Privacy Policy or your data, please contact:

Email: [admin@safeembrace.co.uk]
Website: Safe Embrace

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